Returns & Exchanges

Due to the perishable nature of our products, we cannot accept physical returns. However, your satisfaction is our priority. If there is an issue with your order, please contact us within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, check the contents of your package and ensure all items are present and at a safe temperature.

• 2.
  Document Issues

  If products are damaged or thawed, take clear photographs of the items and the shipping label.

• 3.
  Contact Support

  Email our customer service team with your order number and photos within 48 hours of receipt.

• 4.
  Resolution

  Our team will review your claim and issue a replacement, store credit, or refund as appropriate.